Shipping policy

Last Updated: July 2026

At Crystal Clear, we are committed to delivering your orders safely and on time.

Shipping Locations

We currently ship across India. International shipping is not available at this time.

Order Processing

Orders are processed within 24–48 working hours after confirmation.

During sales, launches, or festive periods, processing may take slightly longer.

Delivery Timeline

Orders are typically delivered within 4–7 working days, depending on your location.

Delivery timelines may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order is dispatched, you will receive a tracking link via Email, SMS, or WhatsApp.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout.

Free shipping offers are available on eligible orders and may vary from time to time.

Delayed Deliveries

While we strive for timely deliveries, Crystal Clear is not responsible for delays caused by courier partners, natural events, or circumstances beyond our control.

For shipping-related queries, contact us at:

Email: iamcrystalclear1@gmail.com

Frequently Asked Questions

1. Are Crystal Clear products suitable for all skin types?

Yes. Our formulations are thoughtfully crafted to suit all skin types. If you have highly sensitive skin, we recommend performing a patch test before first use.

2. Are your products cruelty-free?

Yes. Crystal Clear products are cruelty-free and made with carefully selected ingredients for an effective yet indulgent skincare experience.

3. Can I use the products every day?

The Everywhere Mist and Sunscreen are suitable for daily use. The Tiramisu Facial Face Scrub is recommended 2–3 times a week.

4. Do the products actually smell like Tiramisu?

Yes! Each product is inspired by the rich, comforting essence of Tiramisu while maintaining a premium skincare experience.

5. Are the products suitable for both men and women?

Absolutely. Crystal Clear is designed for anyone who enjoys effective skincare with a luxurious sensory experience.

6. How long will it take to receive my order?

Orders are typically processed within 24–48 hours, with delivery timelines depending on your location.

7. Can I return or exchange my order?

Please refer to our Return & Refund Policy for complete details regarding eligibility and the return process.

8. How can I contact Crystal Clear?

You can reach us via email or through the Contact Us page. Our team will be happy to assist you